What is hosting and what do I need it for?
When building a website you will require three components. One being the Domain Name (www.yourwebsite.com), the Website, and Hosting.
Hosting is in fact the physical location where your website will reside. Think of hosting the website and the domain name in the terms of the Street Address (domain name) the Lot (hosting) and last but not least the house (website) which is located on the lot. We hope this analogy made sense.
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Do I need a Domain Name to access my Website on your Servers?
Yes for you to find and get to your website you require a domain name. If you don't have one yet we will be happy to arrange one for you and your website.
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What is DNS and how does it work?
The domain name system or domain name server (DNS) is a system that stores and associates many types of information with domain names, but, most important, it translates the domain name (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.
Useful for several reasons, the DNS is most well-known for making it possible to attach easy-to-remember domain names (such as "iphostmaster.com") to hard-to-remember IP addresses (such as 207.142.131.206). Humans take advantage of this when they recite URLs and e-mail addresses. Less recognized, the domain name system makes it possible for people to assign authoritative names, without needing to communicate with a central registrar each time.
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How can I access my Web Site Statistics?
You can access your Site Statistics by visiting your Control Panel by visiting http://my.iphostmaster.com or your direct link to your Control panel as described in your Hosting Documentation.
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What is Search Engine Optimization?
The act of altering a web site so that it does well in the organic, crawler-based listings of search engines.
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Search Engine Optimization, how can it help me?
A page is structured to rank well on search engines for targeted keywords. It is a fairly subjective concept. Optimization means simply making a page spider-friendly by, for example, using text links rather than image links. In the SEO industry the term is more often used as a collective name for all the "tricks" webmasters use to improve a page's ranking.
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Are update Packages only available in the Platinum Package?
No you can receive update packages at an extra charge, please discuss this addition to your hosting package with your sales associate.
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I just built the website where do I go from here?
Now that you have the website up and running you will need to make sure that your site will be found in the Search Engines so that viewers can be redirected to your website with all your search words and phrases.
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Do I get Email Accounts under my Domain Name?
Yes you will be able to create new email accounts and manage existing ones under your Control Panel (my.iphostmaster.com).
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Will I be able to use Your Webmail System anywhere in the World?
Yes as long as the web browser (Netscape, Mozilla, Internet Explorer) you are using is capable of accepting cookies.
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I am not sure if I can setup the Hosting side of things, will you help?
Yes if you experience any problems or find yourself not sure about setting up your Domain with your hosting package we will gladly help you with your setup.
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Are you a Reseller or do you have your own Hosting Facilities?
ip:Hostmaster is a reseller of Web Hosting. We purchase a variety of services from Wholesale Hosting Companies to cater to our clients needs.
Is reselling better than owning your own hosting facility? Not really, in both cases you will find advantages and disadvantages ranging from cost to service. If you have concerns please feel free to contact us and we will find you a solution fitting your needs. We do not hesitate to help you with other hosting firms if you require dedicated hosting or enterprise level hosting services. We have made contacts in the industry and are confident that we can make sure that your experience with us is a pleasent one.
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Why does my Credit Card Statment show my purchase as 2Checkout.com?
ip:Hostmaster uses 2Checkout.com to accept your Credit Card Payments and 2Checkout.com accepts these payments on behalf of ip:Hostmaster and iPerspectives Internet Solutions. As a payment gateway 2Checkout.com follows Credit Card Policies and lists any transaction under their name.
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Can I pay monthly Hosting by Cheque?
Yes. You can pay monthly by sending us 6 post dated cheques to cover the first 6 months of the rental term. Once the first six months have passed we will require another 6 post dated cheques.
We will however not accept monthly sent cheques to cover the monthly hosting fees. For monthly hosting payments we do reccommend Pre-Authorized Credit Card payments through our 2Checkout.com Gateway.
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